Effective Date: April 14th, 2026

Renew Solar Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website, ads, and communication channels.

1. Information We Collect

When you interact with our website or submit your information through Meta (Facebook/Instagram) ads, we may collect:

• Name
• Phone number
• Email address
• Service address
• Details about your solar system or service request

We may also collect limited technical data such as IP address, browser type, and website usage behavior through cookies and tracking tools.

2. How We Use Your Information

We use your information to:

• Respond to service requests and inquiries
• Schedule inspections, repairs, or consultations
• Provide updates related to your request
• Improve our website, services, and advertising performance
• Follow up regarding services you requested

We do not sell your personal information.

3. Meta (Facebook & Instagram) Advertising

If you submit your information through a Meta ad or lead form:

• Your information is used solely to contact you regarding your inquiry or requested service
• We may use Meta tools, such as the Meta Pixel, to measure ad performance and improve targeting
• Meta may also collect and process your data in accordance with its own privacy policies

4. Sharing of Information

We only share your information when necessary to operate our business, including:

• Internal team members and service technicians
• Trusted service providers, such as scheduling or CRM systems
• When required by law or to protect our business and users

We do not share your information with third parties for unrelated marketing purposes.

5. Data Security

We take reasonable steps to protect your information using secure systems and standard industry practices. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to:

• Access the personal information we have about you
• Correct or update your information
• Request deletion of your data

To do so, contact us using the details below.

7. Cookies & Tracking

Our website may use cookies and tracking technologies to:

• Understand how visitors use the site
• Improve user experience
• Support advertising performance

You can adjust your browser settings to disable cookies if preferred.

8. Contact Information

Renew Solar Services
32 Florence Ct
Babylon, NY 11702
(631) 500-5115

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.