The solar industry has grown quickly, but not every installation company has stayed in business. If your original installer has shut down, been acquired, gone unresponsive, or simply stopped answering the phone, you’re not alone — and you’re not without options. We hear from homeowners across Long Island every week asking some version of the same question: “My solar company is gone. Who do I call now?”
Renew Solar Services works on solar systems regardless of who installed them. Whether your system was installed by a local company that’s no longer around, a national installer that went through bankruptcy or restructuring, or you simply inherited a system from a previous homeowner, we can evaluate it, service it, and get it working the way it should.
You’re Not Starting Over — You Just Need the Right Team
An orphaned solar system isn’t a reason to remove your panels or start from scratch. In almost every case, the equipment itself is still fine — it just needs a team that knows how to pick up where the original installer left off. That’s what we do every day for homeowners across Nassau and Suffolk County, including customers whose systems came from installers that no longer exist.
What We Do for Orphaned and Legacy Solar Systems
✔️ Repairs & part replacements — diagnosing and fixing the issue, not just replacing equipment that doesn’t need it. See our solar repair services.
✔️ Inverter swaps — including legacy and discontinued inverter models
✔️ Wellness checks & system evaluations — a full inspection to confirm your system is actually performing the way it should
✔️ Upgrades & performance improvements — modernizing older equipment so it keeps producing for years to come. Learn more about our solar system upgrade services.
We’ve worked with homeowners who felt written off by the solar industry after their installer disappeared. Most of the time, the fix is more straightforward than people expect — the hard part was just finding someone who would actually pick up the phone.
Get a Professional Wellness Check on Your System
If your installer is gone, you may not even know if your system is running at full efficiency or if hidden issues are costing you money. Our solar wellness check includes:
✔️ System performance evaluation to detect hidden issues
✔️ Panel and inverter inspection to ensure proper function
✔️ Electrical safety check to prevent hazards
✔️ Monitoring system review to verify energy tracking
With this detailed assessment, we provide a full report of any existing or potential issues, giving you peace of mind about the health of your system.
What Happens After the Wellness Check
Once we know exactly what’s going on with your system, we’ll walk you through your options in plain language — whether that’s a straightforward repair, a part replacement, an inverter swap, or an upgrade that makes sense for the age and condition of your equipment. There’s no pressure to replace anything that doesn’t need it. Our approach is to diagnose first and recommend only what your system actually needs.
Does It Matter Who Originally Installed My System?
No. We service solar systems from a wide range of manufacturers and installers — including systems where the original installer is no longer in business. If your system uses equipment from a brand like Enphase, SolarEdge, SMA, Tigo, or an older/legacy inverter brand, we can evaluate it as part of your wellness check.
Power-One and Aurora Inverter Systems
If your system uses a Power-One or Aurora inverter — often found on older installations, since these brands are now part of ABB/FIMER’s product lineage rather than being actively sold as Power-One or Aurora today — you’re dealing with a genuinely legacy platform. That doesn’t mean your system is unfixable. We diagnose and service Power-One and Aurora inverters, including common error codes and communication faults, and can tell you honestly whether a repair, a part replacement, or a full inverter upgrade makes the most sense for your system’s age and condition.
Legacy SunPower Systems
SunPower Corporation filed for bankruptcy in August 2024, and its assets were acquired by Complete Solar, which now operates as SunPower going forward. If your system was installed before that acquisition closed (September 30, 2024), the new SunPower did not take over responsibility for it — which is exactly the kind of situation that can leave a homeowner feeling stuck. Depending on how your system was financed, your options for the original warranty or account may run through your lender (if you purchased the system or took a loan) or through the financing company or SunStrong Management (if you had a lease or a power purchase agreement). Many legacy SunPower systems use Enphase microinverters, and Enphase has made a monitoring-restoration path available for some of these systems.
That’s a lot to untangle on your own — and it’s exactly what we help with. Renew Solar Services can evaluate your legacy SunPower system, help you understand your realistic options, restore monitoring where possible, and take over ongoing diagnostics, repairs, and maintenance so you’re not depending on a warranty channel that may no longer be responsive.
Serving Homeowners Across Nassau and Suffolk County
Whether you’re in Suffolk County — Holbrook, Huntington, Commack, Riverhead, Hauppauge, Brookhaven, Southampton — or Nassau County — Hempstead, Mineola, Farmingdale — and anywhere else across Long Island, we’re a phone call away. You don’t need to already be a customer, and you don’t need to know exactly what’s wrong. That’s what the wellness check is for.
Frequently Asked Questions
Will you work on a system your company didn’t install?
Yes. Most of the systems we service for this exact reason were installed by a company that’s no longer in business or no longer responding. We evaluate the system as it exists today and go from there.
Is my warranty still valid if my installer went out of business?
It depends on the manufacturer and the specific warranty terms — equipment warranties (from the panel or inverter manufacturer) are often separate from the installer’s own workmanship warranty, and may still be valid even if the installer is gone. We can help you figure out what’s actually still covered as part of a wellness check.
What if I don’t know what brand of equipment I have?
That’s common, especially if you didn’t work with the original installer yourself. Our wellness check includes identifying your equipment as part of the evaluation.
How much does a wellness check cost?
Contact us for pricing — every system is different, and we’ll give you an accurate answer once we know a little about your setup.
Can Renew Solar Services continue servicing my system after the wellness check?
Yes. Once we’ve evaluated your system, we can provide ongoing diagnostics, repairs, maintenance, and upgrades as needed going forward — you don’t have to start over with a new installer every time something comes up.
Our goal is simple: to restore faith in solar energy by going above and beyond to make things right. If your solar installer is no longer around, get in touch today — request a wellness check and let’s get your system back on track.